Support Macros — Starter
$39
- 10 saved replies (macros), each with subject line and when-to-use note
- 5 customer-facing FAQ answers
- Quick setup guide
- Editable RTF + plain text
Services
Packages & prices
Clear scope, delivery time and revision limits on every package. Delivery time starts once we have your completed questionnaire and payment.
Compare at a glance
| Package | Price | What’s included | Delivery | Revisions |
|---|---|---|---|---|
| Support Macros Starter | $39 | 10 replies, 5 FAQs, setup guide | 3 days | 1 |
| Support System Basic | $45 | 15 replies, 8 FAQs, 1 policy page | 3 days | 1 |
| Support System Standard | $125 | 30 replies, 15 FAQs, 3 policy pages, tone guide | 5 days | 2 |
| Support System Premium | $225 | 50 replies, 25 FAQs, 4 policy pages, holiday pack | 7 days | 3 |
| Shop Launch Basic | $75 | Banner, icon, shop copy, 5 SEO listings | 5 days | 1 |
| Shop Launch Standard | $195 | 10 SEO listings, 3 mockups each, policies, 5 FAQs | 7 days | 2 |
| Shop Launch Premium | $345 | Standard + 5 mockups each, we enter it via staff login, 14-day tune-up | 10 days | 3 |
Support Macros Starter
The fastest way to stop rewriting the same answers.
Support System
FAQ page, policy pages and saved replies, written from the facts you give us, in your shop’s voice.
Support System — Basic
$45
- 15 saved replies
- 8 FAQ answers
- 1 policy page (e.g. shipping)
Support System — Standard
$125
- 30 saved replies
- 15 FAQ answers
- 3 policy pages: shipping, returns & refunds, order changes
- Tone & escalation guide
Support System — Premium
$225
- 50 saved replies
- 25 FAQ answers
- 3 policy pages + custom-order policy
- Tone & escalation guide
- Seasonal / holiday delay pack
Launch pricing for new clients.
Shop Launch
For new or stalled Etsy and Shopify shops that look unfinished.
Shop Launch — Basic
$75
- Banner + shop icon
- Shop copy: tagline, announcement, About
- 5 SEO-written listings (title, tags, description)
- 1 mockup image per listing, from your photos
Shop Launch — Standard
$195
- Everything in Basic
- 10 SEO-written listings
- 3 mockup images per listing
- Policies + 5 shop FAQs
- Current-vs-proposed preview boards
Shop Launch — Premium
$345
- Everything in Standard
- 5 mockup images per listing
- We enter it into your shop via a staff/collaborator login you grant (never your main password)
- 14-day post-launch tune-up
Launch pricing for new clients.
Good to know
What we need from you
Your shop link, product photos or files, prices, shipping and return facts, three words for your brand voice, and any logo. Premium setup uses a staff or collaborator account only.
What we don’t do
We don’t guarantee sales, photograph physical products, give legal advice, or log into your inbox. Policy copy is written from your facts and marked for you to confirm.
AI and quality
AI tools may help with first drafts. Every line is checked against the facts you supply before delivery. Ask if you need a no-AI workflow before work starts.
Payment
Paid upfront via a secure Stripe payment link. See our service terms for revisions and refunds.